CHRISTOPHER C. SWISHER

237 Lenoir Ave.
Wayne, PA 19087

Computing Services
Franklin & Marshall College
(215) 688-4097 Lancaster, PA 17604
(717) 291-4380

EDUCATION
Drexel University Master of Science (1977) Information Science
West Chester University Bachelor of Arts (1974) Literature

RECENT WORK EXPERIENCE
Director of User Services, Computing Services
Franklin & Marshall College
1995 to present
Delivery of computing support for all members of the college community. Managment of the User Services group, a staff of professionals, part-time employees, and numerous student workers; the User Services group supports users of the Apple Macintosh, the Digital Alpha systems, remotely connected off-campus users, and the communications and networking sub-systems of the College.
Management of user support team in an integrated information environment that includes the Libraries and Campus Media Services. Services include extensive training program, electronic-based information dissemination, Help Desk, and oversight of student access facilities and computing classrooms.
Member, Faculty Committee on Academic Technology
Member, working group on Campuswide Information Systems

Manager of Computing Resource Group, Office of Computing Services
Drexel University
1987 to 1995
Responsible for providing access to University's centralized computing environment; including IBM VM/CMS 9121, and Sun 670 UNIX systems. Support of extensive Apple Macintosh labs and teaching classrooms. Provide support for a community of over 10,000 personal computer users. Management of a team of consultants, trainers, and technical writers providing user support, software evaluation, training, and information dissemination services.
Vice-Chair University Micocomputing Policy Committee
Member University Library Advisory Committee

Assistant Director, Computing Resource Center
University of Pennsylvania
1984 to 1987
Implementation of new program providing educational and technical support to microcomputer users campus-wide. Development and supervision of professional staff of microcomputer system consultants and trainers. Management of $6 million grant to the University from the IBM Corporation.

Instructional Resources Coordinator, College of Information Studies
Drexel University
1981 to 1984
Supervisory, fiscal, educational and technical responsibility for school's instructional resources. Support of computer and microcomputer equipment and services, online search services, bibliographic materials, and audiovisual and video equipment resources. Supervision of Resource Center staff.

TEACHING APPOINTMENTS
Adjunct Associate Professor, College of Information Studies
Drexel University
Philadelphia, PA
(1978 to 1995)
Information Management Tools Info 502
Introduction to computer support for information management.
Audiovisual Equipment and Production Info 686
An introduction to the design, production and effective utilization of audiovisual media
Supervisor of numerous independent studies
PUBLICATIONS
Contributor to Drexel DataStream , Drexel University Office of Computing Services newsletter
Contributor of numerous articles to Penn Printout , University of Pennsylvania microcomputer newsletter.

"Electronic Dial-Up Information Services." with Jacqueline C. Mancall, in The Microcomputer: An Educational Technology Application for the School Library Media Center , edited by Blanche Woolls and David Loertscher, Chicago: ALA, 1986.

 "The Microcomputer: Now That I've Got It, What Do I Do With It?" Catholic Library World 55/7(February 1984):281-282.

 "Using Your Microcomputer As a Terminal for Online Database Access" Learning and Media 12/1(Winter 1984): 9-10.

"Selecting Microcomputer Software/Courseware" Learning and Media 11/3(Summer 1983): 15-18.

"Developing Collections for the Eighties and Beyond." with Jacqueline C. Mancall, in School Media Yearbook, 1983 edited by Shirley Aaron and Patricia Scales. Littleton, Colorado: Libraries Unlimited, 1983.

"The Folkmusic Revival on Record" Drexel Library Quarterly 19(Winter 1983) 93-104.

CONFERENCE PRESENTATIONS
"The Fummer CD," Exhibit at the 1996 EDUCOM Educational Computing Conference, Philadelphia PA, October 1996.

"The Fummer CD," Poster Session at the 1995 EDUCOM Educational Computing Conference, Portland Oregon, October 1995.

"Computer-based MultiMedia," Opening presentation of the Computers in Adult Literacy Conference, Drexel University May 5, 1994.

"Perspectives on User Support," Philadelphia Computing Conference, Philadelphia, PA May 1992

"Keeping the Faculty Informed," Consortium for Computing in Undergraduate Education, Carnegie Mellon University, Pittsburgh, PA October 1987.

"Streamlining School Administration with the Apple Macintosh." MacExpo, Boston, MA, August 23, 1985.

"Microcomputer Software and Copyright: An Academic Case History." American Society for Information Science (ASIS), October 25, 1984, Philadelphia, PA.

"Micro Search Enhancers: Scimate." PALINET, May 17, 1984, Philadelphia, PA.

"Dial-Up Information Services." Pennsylvania School Librarians Association, April 26, 1984, Hershey, PA.

"Introduction and Overview of Microcomputing in the School Library Media Center." Pennsylvania School Librarians Association, May 5, 1983, Seven Springs, PA.

"Video Technology for the Eighties." American Association of Law Libraries, 1981, Washington, DC.
WORKSHOPS CONDUCTED
"Introduction to Microcomputer Applications Software" Medical Library Association, Philadelphia Area Chapter, April 12 & April 19, 1985, March 16, 1986.

"Introduction to Microcomputer Applications Software for The Library/Information Center" Drexel University Office of Continuing Professional Education, June 14-15 , July 19-20 and September 14, 1984.

 "Microcomputers for the Uninitiated." Drexel University Office of Continuing Professional Education, September 1983.

"Microcomputers in the Home Economics Classroom" program developer and technical instructor, Nesbitt College, Drexel University, July 18-23 1983, and August 5-10, 1984.

"The Microcomputer in the School Library Media Center." Delaware Department of Public Instruction, February 18, 1983, Newark, DE, and March 18, 1983, Dover, DE.

"Video Production Techniques for Librarians and Media Specialists." Drexel University Office of Continuing Professional Education, annual workshop 1977 to 1982.

"Planning and Producing Effective Slide/Tape Presentations." Drexel University Office of Continuing Professional Education, 1978, 1980 and 1981.
REVIEWS
Library Journal, NY, NY. Reviewer of audiovisual media from 1981-1984.

Tarakan Music Letter, Port Washington, NY. Record reviewer from l981-1983.

Rockingchair, Philadelphia, PA. Regular record reviewer from 1977-1984.

MULTIMEDIA PRODUCTIONS
The Fummer CD, annually 1995 to present, multimedia CD-ROM including interactive text graphics and digital video. The Fummer CD is distributed to all new students and faculty at Franklin & Marshall College.

PRISE: The Pennsylvania Resources and Information Center for Special Education, slide/tape presentation on the services of the organization, 1984.

That the Church May Remember, slide/tape presentation on the Lutheran Archives Center at Philadelphia, 1981.

HONORS
Recipient, Outstanding Graduating Student Award, Drexel College of Information Studies, 1977

Beta Phi Mu, (Information Science Honor Society), Sigma Chapter, Nominating Committee, 1979

Phi Delta Kappa, (Education Honor Society), West Chester University Chapter

Who's Who in Library and Information Services
PROFESSIONAL ASSOCIATIONS
Drexel University College of Information Studies, Centennial Board 1992-1993, Spring Diversion Committee.

Drexel University College of Information Studies Alumni Association, Executive Board 1979-83 and 1988-90, Spring Diversion Chair 1990, Fall Workshop Committee 1978 and 1981, Nominating Committee 1983.