| The Top Toolbar | Address Book | Reading Messages | Mailbox Management | Redirecting Mail to Another Address |
| Composing Mail | Webmail Settings | Attachments | Rules & Filters | |
Authentication for webmail requires your short username and unified password. (The short name format is the first initial and a maximum of seven letters of the last name).
On the Login page, type your short username and unified password, then click on the LOGIN button.
The top toolbar, located at the top of your webmail screen, is the primary tool you will use to navigate webmail.
From the toolbar you can:
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Open your Inbox |
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Open your Outbox (Sent Items) |
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Write a new message |
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Edit your webmail options |
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Create rules and filters to organize your mail |
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Access your personal website |
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Log out of webmail |
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Access webmail's manual for help |
To read your mail, click once on the FROM or RECEIVED area of the desired message in the message list. You may also perform any of the following tasks:
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Delete checked messages |
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Mark checked message as unread |
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Mark checked messages as read |
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Flag checked message |
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Unflag checked message |
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Moved checked messages to another folder |
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Copy checked messages to another folder |
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Redirect checked message to another email address |
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Forward checked messages to another email address |
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Search for messages |
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Filter messages by highlighted column |
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Edit your mailbox options |
Once you open a message, you can read it and perform any one of the following actions using the message window toolbars:
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Jump to the bottom of the message |
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Delete the message |
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Reply |
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Reply to all |
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Forward the message |
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Redirect the message |
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Read the previous message |
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Delete the message and read the next |
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Read the next message |
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Delete the message and read the next unread |
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Read the next unread message |
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Print the message |
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Mark the message unread |
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Flag the message |
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Save the sender's email address |
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Jump to the top of the message |
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Move the message to another folder |
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Copy the message to another folder |
When you are reading a message, click once on on Reply, Reply to All, or Forward. A a new MESSAGE COMPOSITION window appears.
Depending on which command you clicked, different information is included in the message body and the TO: line of the COMPOSITION window. You can now edit the existing text and add new text in the message body. Once you have completed the editing process, click once on the SEND button located to the right of the message headers.
If you would prefer to save the message to continue editing later, you may click once on the SAVE DRAFT IN DRAFTS button. This will save the message in your DRAFTS folder. Icons for the SEND and SAVE DRAFT IN DRAFTS buttons are displayed below.
SEND button -->
SAVE DRAFT button -->
To create a new message, click on the COMPOSE button in the top toolbar. Again, a new MESSAGE COMPOSITION window appears. You simply need to insert the header information (TO:, SUBJECT:, CC:, and BCC:) and type your message into the message area box. Once finished, click once on the SEND button.
NOTE: To send a message to more than one person, separate the email addresses with commas. Do not use a semi-colon. A list of email addresses can be included in the To:, CC:, and BCC:, lines of your message header.
To add an attachment, first, click the ATTACHMENTS button located in the right-hand section of the top toolbar. The icon for the button is displayed to the right of this text. The attachment window (displayed on the left) will pop up allowing you to add up to ten attachments.
To add an attachment, click on any of the BROWSE buttons. Another window will appear allowing you to choose the file you would like to attach. Repeat this process using other BROWSE buttons to add other attachments.
Once you're finished, you will be able to see the files you just attached; the window will look something like the one to the right.
Click the DONE button to return to the message composition window. Your attachments will be sent along with your message once you click the SEND button.
In the top left-hand corner of the webmail screen is the mailbox window (displayed to the right of this text). You can use the mailbox management system in this window to create new mailboxes to organize your mail. When you create a new mailbox, you can view its contents in an index similar to that of the INBOX window.
To add a new mailbox, first click on the ADD NEW link located to the right of the Mailboxes folder. A window like the one below will appear. Enter a name for the new mailbox folder, make sure that Mailbox Type is set to Mailbox, then click on the CREATE button. The new mailbox should now appear in you mailbox window.
To rename or delete a mailbox, first click on the desired mailbox in the mailbox window to open it.
Your mailbox will open, displaying its contents. Next, click on the mailbox options icon, located below the filter icon
in the upper right-hand side of your mailbox. The mailbox options icon is higlighted in the image to the right of this text.
A window will open displaying your mailbox options. An image of the relavant section of the options is displayed below. To rename your mailbox, simply enter a new name where it says "New Folder Name:", then click the RENAME button. To delete the mailbox simply click the DELETE MAILBOX button. Instead of deleting the mailbox you may choose to empty it by deleting all its messages. To do this, simply click on the DELETE ALL MESSAGES button (not pictured below).
You can edit your settings to customize the look and feel of webmail. To access the settings, click on the SETTINGS icon, fourth from the left of the top toolbar. The SETTINGS icon is displayed to the right of this text.
You will then be presented with a series of tabs to choose from: General, Compose, Contacts, Calendar, Folders, Secure Mail, and Public Info. The tabs are displayed below.
The General tab lets you:
- Change the general display settings
- Decide where messages and notes are stored
- Change the display setting of your mail folders
- Change the display settings when reading messages
- Manage your trash
- Select display modes for wireless devices
The Compose tab lets you:
- Create a mail signature
- Edit message headers
The Contacts tab lets you:
- Choose your main address book and contacts folder
- Add email directories
The Calendar tab lets you:
- Change the calendar display settings
- Customize your work week
- Change event and task settings
The Folders tab lets you:
- Manage you folder aliases
- Open foreign folders
The Secure Mail tab lets you:
- Encrypt your message using certificates
- Set security passwords
To change your settings, click on the relevant tab and select your new options. Once you're finished, click the UPDATE button to save the changes. If you've made a mistake and would like to start over, click the RESET button to return the settings to their original state. The UPDATE and RESET buttons are displayed below.
UPDATE button -->
RESET button -->
Rules and filters are great tools for organizing your incoming mail. They can be used to automatically delete or sort mail into various folders or redirect certain messages elsewhere. Filters work by looking at all the incoming messages that match the criteria that you specify. They then either delete these messages, move them to a folder of your choice (other than the INBOX), or redirect them to another email address.
To access your filters, click the RULES button in the top toolbar.
From the window that appears (shown below), you can: redirect your mail to another email address; set up a vacation message if you will not be able to respond to your email messages for an extended period of time; set up rules to automatically organize your incoming mail.
We'll go through the steps of setting up a rule to automatically filter your mail in this tutorial. The rule we'll create will store all mail from Ima's mom, Ura, in the FAMILY folder, where Ima stores all email from her family members.
First, in the ADD NEW section under RULES, enter a name for the rule as shown above, then click the CREATE BUTTON (higlighted in the image above). The new rule will then appear in the list of rules as shown in the image below. Click the EDIT link (highlighted in the image) to finish setting up the rule.
In the window that appears (shown below), first we'll enter a comment to help us remember what the rule does. Next, we'll fill in the required information. The information we've entered translates to: Whenever I receive a message from email address ura.student@yahoo.com, store that message in my FAMILY folder. When you're done setting up the rule, click on the UPDATE button (highlighted in the image).
Your rule is now saved, but you still have the option to add additional filters. Notice that a new set of blank fields appears in the image below. Repeat the steps in the previous paragraph to add additional filters. Otherwise, click any link in webmail to navigate somewhere else.
To automatically redirect all your email messages to another email address, first, click on the RULES (FILTERS) button (displayed to the right of this text) in the top toolbar. In the window that appears (shown below), check the ENABLE, and PRESERVE TO/CC FIELDS checkboxes, and enter the email address you would like to forward your mail to in the REDIRECT ALL MAIL TO box. When you are through, click the UPDATE button (highlighted in the image below) to save your changes.
If later you decide to access your messages through Webmail again, you must turn off message redirection. To do this, first, click the RULES (FILTERS) button like you did when you were turning the redirect feature on. Next, uncheck the ENABLE checkbox to disable the feature and click on the UPDATE button (higlighted in the image above).
The Address Book portion of webmail allows you to store email addresses and other contact information that you frequently
need to access. Your address book becomes available whenever you are composing an email message. To access it, simply click on the ADDRESS BOOK
icon located in the upper right corner of the message composition window. The ADDRESS BOOK icon is displayed to the right of this text.
Once opened, your address book displays all your personal contacts by default. You may select other address lists by choosing from the drop down menu (highlighted in the image to the left);
these include F&M's LDAP directory and the list of addresses from which you have received mail and replied.
Sometimes these lists, especially the LDAP list, can be pretty extensive, and you may need to narrow them down in order to find addresses more easily. You can do this by using the address filter.
Enter your search criteria, perharps a partial name or partial email address, in the box to the left of the filter icon, then click on the FILTER icon (displayed right). The address window will reload showing the narrowed results.
To clear the filter and return to the full list of addresses, clear the contents of the box to the left of the filter icon, then click on the FILTER icon.
To add addresses to your email message, select the desired address from the list and click either the TO, CC, or BCC button. This will add the selected address to your list of recipients. Repeat this process to add additional addresses to your email emssage. When you are done, click the X is the upper right hand corner of the address book to close it and return to the message composition window.
The easiest way to ADD A NEW CONTACT to your webmail address book is to display a message from that person. In the top right hand portion of the message there is a "Take Address" icon, which looks like a small address book with a plus sign (icon displayed right). Click on that icon. The information from the email message is "taken" and added to your address book.
To add a contact, or group of contacts from scratch, first click on the COMPOSE icon located in the top toolbar, then click on the address book icon (displayed right). Your address book will open and display the default Franklin & directory, entitled "My Domain". Use the Display drop-down list (highlighted in the image below) to select [addressbook] instead.
Towards the bottom of the address book window, there is an editing box which contains the following text: "Real Name" <email.name@company>. To ADD A SINGLE ADDRESS to your address book, replace Real Name with the desired name, and email.name@company with the desired email address. Make sure you retain the quotes around the real name and the brackets around the email address, then click on the ADD CONTACT icon, located to the right of the editing box.
To ADD A GROUP OF ADDRESSES to one contact entry, replace Real Name with the desired group name, and email.name@company with the first desired email address. Next type a space, a <, the next email address, and the closing >. If you want to add more, simply type a space, another <, the address, and the closing >. The format is critical and is as follows:
"Group Name" <email.name@company> <email.name@company> <email.name@company> <email.name@company> <email.name@company> <email.name@company> <email.name@company>
An extra space anywhere will result in an error when you click on the ADD CONTACT icon. If you have a really long list of names, you may want to format the entry in a word processing program to make sure you have everything correct, then copy and paste it into the editing box.
To DELETE A CONTACT, simply select the contact from your address list, then click on the delete icon, displayed right.
When you are finished with your email session, click on the LOGOUT button located in the top toolbar. The LOG OUT icon is displayed to the right of this text.
Note that in order for some changes you make during your webmail session, such as changing your webmail skin, to take effect, you MUST click on LOGOUT when you are finished using webmail.
Written by Adrian Wilson '07; Updated by Teresa Hagan